Office of the State Long-Term Care Ombudsman (Iowa)
The Office of the State Long-Term Care Ombudsman provides free, confidential advocacy for Iowans living in nursing facilities, assisted living programs, residential care facilities and elder group homes. Local ombudsmen help residents and families understand their rights and resolve concerns about care, transfers, discharges and facility closures. The office also assists Medicaid managed care members who live in a long-term care facility or receive services through an HCBS waiver, and it supports resident and family councils and recruits volunteer ombudsmen.
321 E. 12th Street, 2nd Floor, Des Moines, IA, 50319
Services: Advocacy / Policy; Aging Supports; Housing / Residential; Family Support / System Navigation; Legal Services
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