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Disability services in Florida

1,418 Confirmed Profiles and 88,416 Registry Listings across 226 counties, plus organizations that serve the whole country.

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Search by area in Florida

Key statewide contacts

Agencies and networks that serve people with any disability in Florida. Each area's Resources and data tab lists the contacts for that area.

Protection and Advocacy (1)

The legal advocacy agency for people with disabilities in your state, set up under federal law. Free help with rights, abuse and neglect, and discrimination.

Vocational Rehabilitation (2)

The state agency that helps people with disabilities prepare for, find, and keep a job.

Assistive Technology Act program (1)

Try, borrow, or get help paying for assistive technology, from communication devices to mobility equipment.

Centers for Independent Living (19)

Run by and for people with disabilities: peer support, skills training, advocacy, and help moving from an institution to the community.

Show all 19

Statewide Independent Living Council (1)

Plans and monitors independent living services across the state.

Parent Training and Information Centers (2)

Free help for families of children with disabilities, including special education rights and IEPs.

Services by county in Florida

Each county page shows what serves that county, your local intake offices, and Confirmed Profiles based there. Numbers are listings that serve the county.

Show all 67 counties

How to get services in Florida

Most long-term supports are paid for by Medicaid, often through a waiver program. Start with Medicaid, then get on the program that fits. Many programs have a waiting list, so apply early.

Start here Florida Medicaid · Florida Department of Children and Families (DCF) decides eligibility; Agency for Health Care Administration (AHCA) runs the program

Apply online (opens in a new tab) · Call (850) 300-4323 · Your local DCF customer service center

Yes. People in Florida who get SSI get Medicaid automatically through the Social Security Administration and do not need a separate ACCESS Florida application unless they need nursing home or waiver services.

SSI-Related Medicaid covers people who are 65 or older or have a disability and have low income and assets. The Medically Needy program helps people whose income is too high, once their medical bills reach a set amount (share of cost).

For children: None. Florida does not offer a TEFRA or Katie Beckett option; children with complex medical needs may use the Model Waiver or other Medicaid programs.

If you work: Working People with Disabilities (WPwD): lets people enrolled in a home and community-based services waiver keep Medicaid while they work and earn more.

Steps

  1. Go to the ACCESS Florida website and choose Apply for Benefits.
  2. Answer all questions. If you need home care or nursing home care, check the box for HCBS/Waivers or Nursing Home.
  3. Upload or mail proof of identity, income and assets.
  4. Answer any letters from DCF by the due date.
  5. Watch for your notice. If approved, choose a health plan when you are asked.

Have these ready

  • Photo ID
  • Social Security numbers for each person applying
  • Proof of income (pay stubs, Social Security letters)
  • Bank statements and other asset records
  • Current health insurance cards

Find a local benefits office (opens in a new tab)

Intellectual and developmental disabilities, and autism

Developmental Disabilities Individual Budgeting Waiver (iBudget Florida) Has a waiting list

Children and adults with a developmental disability that began before age 18, such as intellectual disability (IQ 70 or below), autism, cerebral palsy, spina bifida, Prader-Willi syndrome, Down syndrome or Phelan-McDermid syndrome, plus children ages 3 to 5 at high risk.

Start with: Your APD regional office · (866) 273-2273 · Website (opens in a new tab)

APD places eligible people in pre-enrollment priority categories set by Florida law, and people in crisis can ask for a crisis review.

Medicaid eligibility is decided as part of the waiver.

Steps

  1. Apply online at ApplyNow.APD.MyFlorida.com, or mail or bring an application to your APD regional office.
  2. Send proof of the disability, such as school or psychological records.
  3. Wait for APD to decide if you are eligible.
  4. If eligible, APD will place you in a pre-enrollment category and help you make a support plan within 60 days.
  5. Answer APD's yearly letter and tell APD right away if your needs change.
  6. If you are in crisis, ask for a crisis review online or call 1-866-273-2273.

Have these ready

  • Proof of the developmental disability (diagnosis, psychological or school records)
  • Proof of Florida residency
  • Social Security number
  • Medicaid card if you have one

Florida APD regional offices

All 14 offices
APD Central Region, Lakeland office
(407) 245-0440 · Website (opens in a new tab) · 200 North Kentucky Avenue, Suite 422, Lakeland, 33801
Serves: Hardee, Highlands, Polk
APD Central Region, Orlando office
(407) 245-0440 · Website (opens in a new tab) · 400 West Robinson Street, Suite S430, Orlando, 32801
Serves: Brevard, Orange, Osceola, Seminole
APD Central Region, Wildwood office
(407) 245-0440 · Website (opens in a new tab) · 901 Industrial Drive, Suite 100, Wildwood, 34785
Serves: Citrus, Hernando, Lake, Marion, Sumter
APD Northeast Region, Daytona Beach office
(386) 238-4607 · Website (opens in a new tab) · 210 North Palmetto Avenue, Suite 312, Daytona Beach, 32114
Serves: Flagler, Volusia
APD Northeast Region, Gainesville office
(386) 238-4607 · Website (opens in a new tab) · 1621 Northeast Waldo Road, Building 1, Gainesville, 32609
Serves: Alachua, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Madison, Putnam, Suwannee, Taylor, Union
APD Northeast Region, Jacksonville office
(386) 238-4607 · Website (opens in a new tab) · 3631 Hodges Boulevard, Jacksonville, 32224
Serves: Baker, Clay, Duval, Nassau, St. Johns
APD Northwest Region, Panama City office
(850) 872-7652 · Website (opens in a new tab) · 3309 Frankford Avenue, Suite C, Panama City, 32405
Serves: Bay, Calhoun, Gulf, Holmes, Jackson, Washington
APD Northwest Region, Pensacola office
(850) 595-8351 · Website (opens in a new tab) · 160 West Government Street, Suite 412, Pensacola, 32502
Serves: Escambia, Okaloosa, Santa Rosa, Walton
APD Northwest Region, Tallahassee office
(850) 487-1992 · Website (opens in a new tab) · 3800 Esplanade Way, Suite 220, Tallahassee, 32311
Serves: Franklin, Gadsden, Jefferson, Leon, Liberty, Wakulla
APD Southeast Region, Fort Lauderdale office
(954) 467-4218 · Website (opens in a new tab) · 3125 West Commercial Boulevard, Suite 200, Fort Lauderdale, 33309
Serves: Broward
APD Southeast Region, West Palm Beach office
(561) 837-5564 · Website (opens in a new tab) · 111 South Sapodilla Avenue, Suite 204, West Palm Beach, 33401
Serves: Indian River, Martin, Okeechobee, Palm Beach, St. Lucie
APD Southern Region, Miami office
(305) 349-1478 · Website (opens in a new tab) · 401 Northwest 2nd Avenue South, Suite 811, Miami, 33128
Serves: Miami-Dade, Monroe
APD Suncoast Region, Fort Myers office
(800) 615-8720 · Website (opens in a new tab) · 2295 Victoria Avenue, Suite 221, Fort Myers, 33901
Serves: Charlotte, Collier, Glades, Hendry, Lee
APD Suncoast Region, Tampa office
(800) 615-8720 · Website (opens in a new tab) · 1313 North Tampa Street, Suite 515, Tampa, 33602
Serves: DeSoto, Hillsborough, Manatee, Pasco, Pinellas, Sarasota
Intellectual and Developmental Disabilities Comprehensive Managed Care (ICMC) Waiting list varies

Adults 18 and older with an intellectual or developmental disability who live in Florida, are on the iBudget pre-enrollment list, and have or qualify for Medicaid.

Start with: ICMC enrollment line (Florida Community Care plan) · 1-877-711-3662 (option 4) · Website (opens in a new tab)

Spots are limited; when all are filled, no one else can enroll until a spot opens. Joining does not cost you your place on the iBudget list.

Medicaid and this program are applied for together.

Steps

  1. Make sure you are on the APD iBudget pre-enrollment list.
  2. Call 1-877-711-3662 and choose option 4, Monday to Friday, 8 AM to 6 PM.
  3. If you have Medicaid, staff will enroll you. Coverage starts the 1st of the next month.
  4. If you need Medicaid, staff will help you apply with DCF.
  5. If you have a Dual Special Needs Plan, leave it before you join.
  6. Florida Community Care will call you within 7 days to assign a case manager.

Have these ready

  • Medicaid number if you have one
  • APD pre-enrollment letter
  • List of current doctors and medicines

Brain injury, HIV, and complex medical needs

Familial Dysautonomia Waiver Waiting list varies

People ages 3 to 64 with a documented diagnosis of familial dysautonomia who need hospital level of care.

Start with: Florida Agency for Health Care Administration (AHCA) · (888) 419-3456 · Website (opens in a new tab)

The waiver serves up to 15 people. When it is full, people enter in the order they were found eligible (first come, first served).

Apply for Medicaid first.

Steps

  1. Call AHCA at (888) 419-3456 and ask to apply for the Familial Dysautonomia Waiver.
  2. Apply for Medicaid through ACCESS Florida if you do not have it.
  3. Send records that show the diagnosis.
  4. Complete the level of care review.

Have these ready

  • Medical records showing familial dysautonomia
  • Medicaid number or ACCESS Florida application
Florida Model Waiver Waiting list varies

Children and young adults age 20 or younger who are disabled under Social Security rules, are at risk of hospital care, and either have degenerative spinocerebellar disease or are medically fragile and lived in a nursing facility for at least 60 days in a row.

Start with: Children's Multidisciplinary Assessment Team (CMAT) · (850) 245-4200 · Website (opens in a new tab)

The Model Waiver serves up to 20 children a year. When it is full, children enter in order of their approval date (first come, first served).

Apply for Medicaid first.

Steps

  1. Call CMAT at (850) 245-4200 to ask for a Model Waiver assessment.
  2. Apply for Medicaid through ACCESS Florida if your child does not have it.
  3. Complete the CMAT assessment.
  4. Wait for a decision letter.

Have these ready

  • Your child's medical records
  • Social Security disability decision
  • Medicaid number or ACCESS Florida application

Older adults and people with physical disabilities

Managed Medical Assistance (SMMC) No waiting list

Most Florida Medicaid members, including people with disabilities, get their health and behavioral health care through an MMA plan. iBudget waiver services are not part of MMA.

Start with: Florida Medicaid choice counseling · (877) 711-3662 · Website (opens in a new tab)

Anyone who qualifies for Medicaid and is in a required group is enrolled; there is no waiting list.

Apply for Medicaid first.

Steps

  1. Apply for Florida Medicaid through ACCESS Florida.
  2. When approved, watch for a letter about choosing a health plan.
  3. Call choice counseling at 1-877-711-3662 to compare plans and pick one.
  4. If you do not pick a plan, one will be chosen for you.

Have these ready

  • Medicaid number
  • List of current doctors
  • List of medicines

Other programs

Long-Term Care Waiver Has a waiting list

Adults 65 and older, or adults with a disability, who need nursing facility level of care and qualify for Medicaid.

Start with: Your Aging and Disability Resource Center (Elder Helpline) · (800) 963-5337 · Website (opens in a new tab)

A phone screening gives each person a priority score; people with a high priority rank go on the wait list, and some current Medicaid groups can skip it.

Medicaid eligibility is decided as part of the waiver.

Steps

  1. Call your ADRC or the Elder Helpline at 1-800-963-5337.
  2. Complete the phone screening (about 45 minutes to an hour).
  3. Read your letter that shows your priority rank.
  4. When a spot opens, apply for Medicaid through ACCESS Florida and check the HCBS/Waivers box.
  5. After you are approved, choose a Long-Term Care health plan.
  6. Ask the ADRC for a rescreen if your health or living situation changes.

Have these ready

  • List of health problems and daily care needs
  • Caregiver information
  • Medicaid number if you have one
  • Income and asset records

Your local Aging and Disability Resource Center can start the application. Find yours.

Rules change. Check with the agency before you rely on this. Checked October 2026.

How Florida pays for services

Florida ranks 35 of 51 on Medicaid waiver funding for people with intellectual and developmental disabilities. See its spending, waiting list, every named program, service rates, and its vocational rehabilitation agency.

Open the Funding Atlas for Florida

How Florida is graded

F

Rank 47 of 51 on State of Support

ConnectIDD's report card for services to people with intellectual and developmental disabilities.

  • Access to servicesF
  • Community livingC-
  • Family supportB
  • Real workD-
  • Direct support workforceF
  • Quality of lifeC-
  • State investmentF
  • TransparencyF

Open the full report card

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A map for every stage of your family's journey in Florida

Eight stages most families of people with intellectual and developmental disabilities pass through, from the first diagnosis to planning for the years ahead. Each stage shows what to do now, what to start planning, and the services to look for nearby, with a free printable guide.

  1. Diagnosis
  2. Early childhood
  3. School years
  4. Transition
  5. After graduation
  6. A place to live
  7. Work
  8. The future

Open The Family Journey Download the free guide (PDF)