Disability services in Guadalupe County, New Mexico

People of all ages with intellectual disabilities, developmental disabilities or autism who meet ICF/IID level of care.

Start with: NM HCA DDSD Pre-Service Intake Bureau (Central Registry) · (505) 630-9555 · Website (opens in a new tab)

People found eligible are placed on the Central Registry wait list and offered a slot as funding allows.

Steps

1. Fill out the HCBS Waivers and ICF/IID Application Form and send it to the Central Registry (fax 505-533-6077)
2. Work with your Pre-Service Intake Specialist to send records showing the disability
3. If found eligible, your name goes on the Central Registry wait list
4. Keep your contact information current every year
5. When funding opens, return the Letter of Interest and Primary Freedom of Choice within 30 days
6. Choose the traditional DD Waiver and a case management agency

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People diagnosed with a medically fragile condition before age 22 who have, or are at risk of, a developmental disability or delay and need daily skilled nursing.

Start with: NM HCA DDSD Medically Fragile Waiver Program · (800) 283-8415 · Website (opens in a new tab)

New Mexico reported no medically fragile children waiting for home and community services in KFF 2026 state data.

Steps

1. Call 1-800-283-8415 to learn more or apply
2. Fill out the Medically Fragile Waiver Registration Form
3. Fax it to 505-841-2987 or mail it to 5300 Homestead Road NE, Suite 226, Albuquerque, NM 87110
4. Send medical records that show the condition
5. Work with a nurse case manager on your plan

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People of all ages who are medically fragile or have autism, intellectual or developmental disabilities and meet ICF/IID level of care, and who want to direct their own services.

Start with: NM HCA DDSD Pre-Service Intake Bureau (Central Registry) · (505) 630-9555 · Website (opens in a new tab)

People found eligible are placed on the Central Registry wait list and offered a slot as funding allows.

Steps

1. Fill out the HCBS Waivers and ICF/IID Application Form and send it to the Central Registry (fax 505-533-6077)
2. Work with your Pre-Service Intake Specialist to send records showing the disability
3. If found eligible, your name goes on the Central Registry wait list
4. Keep your contact information current every year
5. When funding opens, return the Letter of Interest and Primary Freedom of Choice within 30 days
6. Choose Mi Via and a Mi Via Consultant agency

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People with intellectual or developmental disabilities who are on the DD Waiver wait list; the waiver has a capped budget.

Start with: NM HCA DDSD Pre-Service Intake Bureau (Central Registry) · (505) 630-9555 · Website (opens in a new tab)

The Supports Waiver is offered to people who are on the DD Waiver Central Registry wait list.

Steps

1. Fill out the HCBS Waivers and ICF/IID Application Form and send it to the Central Registry (fax 505-533-6077)
2. Work with your Pre-Service Intake Specialist to send records showing the disability
3. If found eligible, your name goes on the Central Registry wait list
4. Keep your contact information current every year
5. When funding opens, return the Letter of Interest and Primary Freedom of Choice within 30 days
6. Ask your Pre-Service Intake Specialist about the Supports Waiver while you wait

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Turquoise Care members who meet nursing facility level of care, including people with IDD on the DD Waiver wait list.

Start with: Turquoise Care health plan care coordinator (Community Benefit) · (800) 283-4465 · Website (opens in a new tab)

Medicaid members who meet nursing facility level of care can get it through their plan; others may wait for an allocation.

Steps

1. Apply for Medicaid at yes.nm.gov if you do not have it
2. Choose a Turquoise Care health plan
3. Ask your plan care coordinator for a Community Benefit assessment
4. Choose agency-based or self-directed Community Benefit services
5. Build your care plan with your coordinator

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New Mexico residents who qualify for Medicaid; most members get services through a Turquoise Care health plan.

Start with: Turquoise Care managed care plan (after Medicaid approval) · (800) 283-4465 · Website (opens in a new tab)

Turquoise Care is New Mexico's Medicaid managed care program and has no waitlist for basic coverage.

Steps

1. Apply for Medicaid online at yes.nm.gov or call 1-800-283-4465
2. Complete your eligibility interview
3. Choose a Turquoise Care health plan when asked, or one will be assigned
4. Call your plan to set up a care coordinator if you have a disability or long-term needs

Apply or start here (opens in a new tab) · About this program (opens in a new tab) · Providers for Guadalupe County